Am unable to begin doing anything with X theme I purchased. I chose X because its claims to be the easiest slickest and problem free theme were what I needed. Every time I try to begin to do anything I hit brick walls .
most things I click on go to blank page and cornerstone just does not or cannot start for some reason . This theme seems to have a lot of issues with wordpress…
Hi There,
Sorry to hear that you’re having the issues, please try the following troubleshooting steps:
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- Reset your htaccess file by renaming it to
.htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button. - Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.
Thank you for your understanding.
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