Hi, We currently have several licenses linked to this account. We need to transfer one of them to a separate login account. How can we go about doing this? Thanks.
Hey There,
Please provide us with the purchase code in a secure note so we can free it up so you can use it to create a new account or transfer it to an existing one.
Hi there,
It seem that you have deleted your post. If you need to transfer a license to a different account, please post a new thread and provide us with the purchase code in a secure note so we can free it up so you can use it to create a new account or transfer it to an existing one.
Thank you.
I am having an unusual problem. For some reason my username does work and I need to reset my password to login everytime. What can I do?
Hi there,
Please kindly avoid hijacking the previously added threads even if it is related to the problem you are experiencing. Kindly read the best practices and guidelines for the support here:
We will be more than glad to help you out, please kindly open up a new thread concerning the problem you are experiencing and we will follow up the case for you.
Thank you for your patience and understanding.
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