Hello , I need to transfer a license in this account to another account please. Any assistance would be greatly appreciated
You can actually do this by yourself. Here are the steps in transferring a license to another account:
#1. Go to your licenses page and unlock the license by clicking on the lock icon next to the license key:
#2. Once the license key is unlocked, the icon should change to a key icon which means you can now proceed to register the license to another account.
#3. Login to the other account where you want the license to be transferred and go to the account’s licenses page and click on the Register License button.
#4. Copy the license key from the other account and paste it in the license key box of the popup that appears:
#5. Once you hit enter, you should get a notification on the top right side of the page that says the license is successfully transferred.
Hope this helps.
I am receiving an error message: Purchase code could not be added to user account: License already exists for this Envato Purchase Code.
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I have the same problem
Hi @giobiagiobia,
Thank you for writing in, please follow Jade’s instruction above.
If that did not work, please convert your license to PRO.
Hope it helps,
Cheers!
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