[RESOLVED] Themeco Starter Pack

Support
#1

Hi there, I am trying to find the ‘Themeco Starter Pack’ to load into the template manager.
However, now I have some templates I have created, I cannot see where to do this.

Is there a download I can get to install the starter pack ?

many thanks

#2

Hi There,

You can install the starter pack directly from the admin, there is no separate download.
If you are using X then please click on X-> Templates for Pro, Pro -> Template

You will find the started pack installer there.

Click on the import Button and you are done.

Thanks

#3

HI @basanta,

sorry, if I was not clear, that button is not there.

That is my point ?? how do I get it back ?

#4

Hi There,

Thanks for the confirmation.
Please check this following.

Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you could please try the above and if you still have the issue we’d be more than happy to assist.

Please provide following information:
Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
    All the best!
#5

I will carry out plugin conflict test and get back to you in the mean time,

Can you advise how I get it back if I hit the ‘Don’t show me any more’ button ?

[UPDATE] Everything is updated and correct, and deactivated all plugins, cleared local and server cache, restarted browser, issue still remains.

#6

Hi There @markw1

Could you please try following this post (https://theme.co/apex/forum/t/no-import-starter-pack-button-in-templates/42268/2?u=mldarshana) and import starter pack.

If you’re still having issues, provide us with your login credentials in a secure note to check your issue further.

Thanks!

#7

thanks

has dropbox download of .tco - was able now to import.

Would be nice if there was an ‘undo’ if we had accidentally hit the ‘Don’t show me this anymore’ in the settings page.

#8

Thanks for your feedback!

We will keep this in our mind for a similar feature.

Thanks

#9

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