Theme x licenses doesnt work

Hi.

I have purchased another license through themeforest.

Unfortunately, this does not work. After typing in the wp backend and pressing the enter key nothing happens.

Can someone help me?

The domain and license has already been deposited here at apex.

Best Andi

Hi Andi,

Thank you for writing in, is there an error showing up when you try to validate your site?

We just release X 7.1.1 and Cornerstone 4.1.1, please update to that version as that contains bug fixes (Changelog).

Updating Your Themes and Plugins

Remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If the issue persists, please do testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes,
Cheers!

Thanks for your fast reply.
Disabling all plugins did the job for me! Didn’t think of that on my own :roll_eyes:

You’re very welcome, Andi. Glad to hear you’re all sorted!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.