Theme X: License Update of WP Bakery Page Builder not possible + Problem with Update of Theme X

[direktmacher]

Hi,

We renewed the license of the WP Bakery Page Builder (which was required) but we cannot activate the license for the URL. The WP Bakery Support had given us this advice:
“The issue is because the product license tab at your end is disabled by the theme author using vc_set_as_theme. You can get in touch with the theme author and get rid of the above code from the theme to get it back at your end.”
What’s to do?

We also tried to update Theme X to version 6.5.5, but this smashed the complete site layout. What do you need for checking the problem?
https://direktmacher.de
Thanks in advance.

[ruenel]

Hello @direktmacher,

Thanks for writing in! Because what you are trying to accomplish requires a template customization, we would highly to suggest that you use a child theme. This allows you to make code changes that won’t be overwritten when an X update is released.

After the child theme is set up, please add the following code in your child theme’s functions.php file

remove_action( 'vc_before_init', 'x_visual_composer_set_as_theme', 99 );

You now be able to insert the plugin’s license code. After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors. And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

Please let us know how it goes.

[direktmacher]

Thanks a lot, it works! After activating the Visual Composer, the update of Theme X didn’t cause problems.

[ruenel]

You’re welcome!
It’s good to know that it has worked for you.