Theme X imagesLoaded script

When I updated Theme X to the current newest version, the images on the woocommerce pages stopped loading when switching variations of the products. For example, on https://beachcandyswimwear.com/shop/swimwear/halter-bikini-top/ if you click on a different color the product images should switch to that color but instead just has a loading circle in the left corner of the product image that never loads. The plugin being used is https://codecanyon.net/item/woothumbs-awesome-product-imagery/2867927 and their support asked me to contact theme x support citing “The issue is occurring because your theme is also using a version of the imagesLoaded script, but it must be an older version. Can we ask them to take a look?”

Is there a way to fix this?
What version of imagesLoaded is being used in Theme X?

Hi there,

First of all would you please kindly check that if you are experiencing the problem only while using X or if you change the theme of your website to something else you still have the problem?

Then we can make sure that if there is a conflict with our theme and mentioned plugin or this is a general problem.

Also for further investigation we will need your website dashboard URL/User/Pass which you can provide using the Secure Note functionality of the post.

Thank you.

It is only happening with Theme X. When switching to Twenty Fifteen, works perfect.

I took the initiative to move the site to a staging site, deactivated all plugins (except woocommerce and your image plugin) and plugins are updated to newest version of woocommerce, theme, and image plugin and the same issue still occurred. Example product: http://allcal.staging.wpengine.com/shop/swimwear/seamless-boyshort-bikini-bottom/

The plugin developer said that the imagesLoad script is version 1.10 on Theme X when new newest version is v4.1.3! https://imagesloaded.desandro.com/ which is the reason for the issue.

Hi,

When updating your theme, make sure to update your plugins to latest version as well.

We have created a page where you can check the version compatibility.

Make sure to review the changelog and backup your site before updating.

Thanks

That doesn’t help. Even when disabling all plugins. It still has the issue. BUT everything is the current updated versions.

Is there a way to update the theme’s imagesLoad script to the current version as I have already mentioned before?

A solution to this problem would be more helpful than a change log.

Hi there,

Unfortunately, it can’t be updated since all core scripts are compiled into one single minified file. That is to improve loading speed.

This is already forward to our developer though can’t tell when it will be updated. For now, you may load your plugin resources (eg. script of imagesLoaded) after X theme’s scripts to make sure the old version is overloaded with the one in the plugin. I think it’s just by setting priorities in wp_footer scripts or enqueue.

Thanks!

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