Theme updates

Support
#1

Hey Guys,

When can we expect a theme update to be compatible with the latest woocommerce?

Ann

#2

Hi there,

Thanks for writing in.

I’m not sure about the ETA, but would you mind providing the thread where the issues for Woocommerce incompatibility? So I could follow up on the issue in our issue tracker.

Thanks.

#3

I don’t have an issue but I’d prefer to not update the plugin unless it is compatible with the theme.

Thanks,

Ann

#4

Hey Ann,

The latest version of X and Pro supports WooCommerce 3.3. See https://theme.co/changelog/ for more details. If you’re going to update, please also check our Release Notes and then follow our Update Guide.

Thanks.

#5

That’s good to know.

I guess I’m confused about all the old files too. Do I have to manually update all of them? I just updated on my staging site and can see that 10 files are out of date.

Thanks for your help!

Ann

#6

Hey Ann,

Are you using a child theme? Please try switching to the parent theme and see if you still have old files. If it does, please give us WP admin and FTP access in a Secure Note. If it’s fixed, maybe you have WooCommerce template files in your child theme, you need to update or delete them.

Thanks.

#7

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