Theme Pro | Email Integration Plugin | "Cannot read property 'length' of null"

Support
#1

Hello please help

  • I have activated the email forms plugin & authorized MailChimp with API
  • I create a form and paste the shortcode onto my page
  • When I try to submit the opt-in form I get this error in console
    http://paleootg.com (form towards the bottom)


“Cannot read property ‘length’ of null”

#2

Hello,

Thank you for writing in!

We need to check this better, so, if you could post some logins details in a secure note and we`d be happy to take a look.

P.S: You can search by “secure note” on this article if you don`t know about this: https://theme.co/apex/forum/t/themeco-support-overview/288

#3

Thanks John I added a secure note

#4

Hey @cagalindo,

Hope you are doing great!
I didn’t found any error in chrome console, Have you disabled plugin or resolved the issue?
Let me know further.

Regards

#5

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