I am having some issues with the X theme, agency demo in particular. I was using a different demo and switched over recently. Now when I go to view the portfolio page I get a 404 error. When I go to theme options under the x tab, the page won't load.
Hi There @jeremyr52
Thanks for writing in! Could you please try re-generating your .htaccess file to see if that helps. You need to head over to Settings -> Permalinks section, then select the option postname and save the changes to to regenerate.
If that doesn't help, try re-creating your Portfolio page. To do that, please follow our knowledge base article here (https://theme.co/apex/forum/t/features-portfolios/98).
Hope that helps.
Thank you. The portfolio pages are now working but I still can't get the theme options under the x tab to load.
Could you please try increasing your memory limit and see if that resolves that issue. You can refer to the following guide here (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935).
Also we have a troubleshooting guide which you can follow (https://theme.co/apex/forum/t/troubleshooting-theme-options/196).
Let us know how it goes.Thanks!
I increased my memory limit to 512M and 1024M with no luck.
Have you tried the troubleshooting process mentioned in this article, given by @mldarshana?
If you have tried without luck please send us your website details in a secure note so that we can have a look.
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