"The preview could not load..."message for the blog

The site is:
http://www.apassodarte.com
The preview in the blog page in the theme options does not work, but also the blog itself on the front page.

how can i solve?

thank you so much

I insert the credetials in the secure note

Hello Margherita,

Thanks for writing in! We could not check your site because the given credentials do not work for us. Please double check it.

Meanwhile, I notice that there is a JS error in your blog index. How did you have updated the X theme? Did you do it through automatic updates or have updated it manually? I would recommend that you reinstall the X theme because there might be some corrupted files during your updates. Please check out this article to know how you can reinstall the theme:

Please let us know how it goes.

Sorry, I forgot to write the ID,
I send it you in the secure note.

If I reinstall the theme, do I have remade the site from the beginning?

Hi Margherita,

It appears to be due to the cache. Could you try it again? But make sure to clear your browser cache again and test it.

And you don’t have to remake them when re-installing theme.

Thanks!

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