The preview could not load - dont know how to fix it

Support
#1

Hi,

i’ve seen the other topics, but also the given answers until now don’t apply.

Error within Cornerstone:
The preview could not load. This is most often related to a plugin conflict or aggressive page cacheing. Checking the developer console for errors could indicate what went wrong.

Origin URL: https://www.jasperkasbergen.nl
Preview URL: https://www.jasperkasbergen.nl/portfolio/reclame/

Disabled all plugins as well.
Can you help me out?

Regards,
Joline

#2

Hello Joline,

Thanks for writing in!

Please try out following solutions and let us know the outcome:

  1. I see that you have enabled Gzip compression. Please turn off Gzip compression and see how it goes.
  2. Please clear cache of WP Super cache plugin.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  4. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

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