The link you followed has expired. Please try again

Trying to upload the latest .zip of PRO. We do multiple sites a month, so this isn’t a new process to us.
The upload fails and says, “The link you followed has expired. Please try again.” Similar forum articles suggest that it’s the upload limits, but as I stated, we do this very frequently and it’s not likely the host upload limits. Any other suggestions?.

Hello @disadmin,

Thanks for writing in!

In most case, this is just a file upload limit issue. Please be informed that the latest release is 11.3MB in filesize. Make sure to double check that your upload file limit can accommodate the latest release.

Please check out this link to increase your file upload limit:https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

And lastly, please also make sure that you have meet the requirements to run WordPress. At least PHP 7.2 is needed in order to run WordPress 5.0 smoothly. Check out this link: https://wordpress.org/about/requirements/

Hope this helps.

Had LiquidWeb increase the limit from 10mb to 100mb. The 10 limit makes sense to cause the error, but not at 100mb, we’re good there if that’s the case - I will confirm they made the change,
We’re on PHP 7.2 with this new install.

Hello @disadmin,

​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look?

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Thank you.

I found an old .zip that was less that 10MB and it uploaded fine… Sorry to bother you. I’ll bug them until I can confirm that it’s actually set to 100mb. The Local value is set to 100MB, the Master Value is 10MB (that’s the default, but the site supposedly adheres to the Local Value).

No problem.
If you need anything else we can help you with, don’t hesitate to open another thread.

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