Hello @alorraine,
Thanks for writing in!
Could you please update to the latest versions?
Our latest versions are:
- Pro theme 2.5.5
- or X theme 6.5.6
- Cornerstone 3.5.5
- The Grid 2.7.2
This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).
_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-
If nothing is helping, please provide us access to the site so that we can check your grid settings. You can insert the WP credentials in a secure note when you reply. To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
Please let us know how it goes.