The Grid Plugin not working

Support
#1

The Grig plugin not working…

Summary

https://www.beckensteinfabrics.com/gallery/

#2

Hi @minyona,

Thanks for reaching out.

Could you try checking your grid source settings have valid post type or categories? It appears that the grid works but it can’t find the posts. Please provide your admin login credentials in a secure note as well.

Thanks!

#3

I can confirm that the settings are all correct.

#4

Any help? Were you able to find out what may be going wrong?

#6

see secure note

#7

Hi there,

You have selected the Post Type as Media Libraries but you have not selected any images yet:

Please note that even if you select images, you might still not see anything in the grid since you have set some category filters:

If you want to use category filters, please try setting the post type to Post.

Hope this helps.

#8

That is not true. It was working perfectly with that setup. I want to show images that are of certain categories. It was all working. Then it suddenly stopped working.

#9

Is anyone able to help with this?

#10

I just reached out to Theme One for support. Super annoying…

#11

Hi,

I tried selecting just one category with two posts and it seems to work.

Then I tried to select two categories and it works too.

Can you please give us more details on what is not working in your end.

Thanks

#12

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.