Ok, so here is a page where I have a gravity form using both conditional logic and with the signature ad-on field enabled. http://hybridpharm.com/forms/patient-registration-form/
As you can see in this image: https://imgur.com/a/O9KPJ The gravity for element on the page is being assigned a display none to the entire wrapper. There is something getting messed up with the java script interfering.
To figure out where the issue was:
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I disabled all plugins to see which one was causing the issue. If I remove/disable “The Grid” Plugin, the form will work and also If I keep the Grid enabled, but disable to signature ad-on, the form will also show. So it is one interfering with the other.
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If I leave all plugins active, but remove the sign-on field from the form. The form will then work.
What is strange is that in the global settings for The Grid, there is a switch to include the scrips globally, or just where the shortcode is used. See this image: https://imgur.com/a/lHyJP I do have this turned off so as to not include it globally, but it doesn’t seam to be doing that.
As mentioned, I was trying some code (see last post) to disable the scrips from loading on that page. Admittedly my php skills arn’t great and I wasn’t sure where to find the action hooks for the script enqueues so it’s not working. Not sure if that matters anyways as the built in global include/disinculde option isn’t working either
I do very much understand this is getting close to being past what reasonable support you should offer. It’s just a huge bummer as we paid allot more for the ability to have the signature field as part of our forms.
I very much appreciate the help. I’ll attach the login info now as well