The Grid issues in Chrome

[TelecatsNL]

Hi there,

I’m using The Grid (which came with X theme). Somehow it stops showing the featured image on the first load of items and only in Chrome. The next load of items goes fine. (https://www.telecats.nl/cases-nieuws/)

I tested it on other browsers like Firefox and Safari and no issues here.
I also changed the number of items it loads the first time and the issue only appears on the first load.

Nothing changed in the backend and there where no changes or updates anywhere else.

Any suggestions on how to fix this?

Kind regards
Victor

[nabeel]

Hi Victor,

Thank you for reaching out to us, I checked your site I see errors related to the grid plugin which could be causing the issue, please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

3. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

4. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

Let us know how this goes!