The Content Dock Slide In Module isn't Showing in the Side Bar Widget!

Support
#1

Hi, I’ve created a Slide In with Content Dock and have added it to my side bar, but it’s not showing and I have no idea why as it’s set to Live!

Hope you won’t mind taking a look for me please! I’ll put the URL in a secure note as it’s being built on a temp link.

It’s supposed to be showing at the bottom of the side bar down the right hand side of the page.

Thanks!

#2

Hi There,

Are you using the Convert Plus plugin? Could you please tell us which version you’re using as well?

  • The latest supported version is 3.3.6:

  • Please also try testing a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  • Please make sure the Enable On Complete Site option under Target Pages is enabled:

If it doesn’t help, would you mind providing us with login credentials(by clicking on the Secure Note button at the bottom) so we can take a closer look? To do this, you can make a post with the following info:

  • Link login to your site
  • WordPress Admin username / password

Thanks.

#3

Ah, I didn’t have that option enabled!!! Thank you so much! I haven’t used this before with a widget, but at least I’ll know for another time!

Thank you!

#4

Hi, sorry, I just noticed something else - I’ve tried to figure it out myself but nothing has worked for me - but the Convert Dock doesn’t fill the width of the side bar, it’s as though it’s got a margin around it and I haven’t got a clue where the setting is to change it!

I’ve included a screen grab for your reference.

Thanks!

#5

hi @core365,

Thanks for writing in!

There is a CSS width which is causing the issue. It always takes -40px less width.

Please try adding this CSS to your theme option -> CSS

.cp-slidein {
width: calc(100%) !important;
}

let us know if that helps!

#6

That’s sorted it!

Thank you for your help!

#7

You are most welcome. :slight_smile:

#8

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