Text disappeared (Just on "HOME") - I'm lost :(

Support
#1

Hello There,

I have a big problem with my website.
I cant see the Text in the “preview” but in cornerstone everything looks fine.

First i thought it has something to do with the “fade in” effect. but i managed to turn that off & now it’s even more buggier.

And - its only on “HOME”. On “ABOUT ME” I used the same template page, but that works for me. Another thig to say is, it worked in the beginning very fine. I was about to be 100% happy - but now im super sad :frowning:

Things i tried:

  • clear css
  • clear js
  • save template and try it on other page (only those sections didnt work)

I’m up to share my login data with apex-staff if that’s an option. I’m losing hair already (and im 20 y/o). My website: www.convinzdesign.de

Thanks in advance!

#2

Hello @ClipContest,
​
​In most case, this could be just the opacity issue where in the column where not properly loaded in the page because of a JS error somehow. To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
​
Thank you.

#3

Hello @RueNel,

thank you for the fast reply!
my websitelink, Wordpress username & Password is in the note.

Thank you in advance!

#4

Hi,

It was your iframe code that cause the issue. There are some missing >

I changed this

<div class="video-container"><iframe width="853" height="480" src="https://www.youtube.com/embed/z9Ul9ccDOqE" frameborder="0" allowfullscreen</iframe</div>

with this

<div class="video-container"><iframe width="853" height="480" src="https://www.youtube.com/embed/z9Ul9ccDOqE" frameborder="0" allowfullscreen></iframe></div>

Fade effect is now working in your homepage.

Kindly check in your end.

Thanks

1 Like
#5

im so thankful @paul.r :fire:

#6

You’re welcome. Glad we could help.

#7

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