Testimonial section appears as code

Support
#1

Hi there,

For some reason the testimonial section appears only as code; we first noticed it on Thursday, but after cleaning cache and a couple of f5 s it worked fine.
Today, however, is not so fine; cleaned cache, updated versions… still nothing.

Please help.

Cheers and thank you,

#2

Hi There,

Thanks for writing in!

would you mind providing the website URL so that we can have a look?
it’s too hard to understand from the screenshot. You can post the URL in a secure note.

Thanks

#3

Sure @basanta, you’re right, my bad
www.sweatshop.co.il

#4

Hi There,

Thanks for the URL!
Seems you are using a third-party add-on for the testimonial slider which is now inactive.
Please check your installed plugins if the testimonial slider is inactive or deleted?
if its inactive please active it it will work again.

Hope this helps!

#5

Yes, it’s very strange; I personally didn’t build this website and I’m not 100% which plugin was used - but I can’t find anything there.
I’m sending you the access info as a secure note, perhaps you could help me out and see if i missed something?

#6

Hi There,

I’ve activated the Livemesh Addons for WPBakery Page Builder plugin then the testimonial section is working fine now.

Cheers!

1 Like
#7

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