Templates won't load

Support
#1

hi,
i just installed x theme,but it keeps hanging when i try to access templates.

please advise?

darryn

#2

Hello Darryn,

Thanks for asking. :slight_smile:

There can be multiple reasons to template not loading. For possible solutions please follow up the steps below:

  1. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  2. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  3. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

1 Like
#3

Thanks Prasant,

Apologies for late reply.

All sorted. Much appreciated!

Darryn

#4

Glad you were able to resolve it :slight_smile:

#5

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