Hi there,
Since my latest X theme/Cornerstone/Wordpress updates (I’m also using a child theme), I’ve noticed that the tabs on one of my pages isn’t working. It shows the opening tab, but the other two tabs are not clickable - they don’t open when they are clicked on.
I have tried deleting and replacing with a new tabs element, but it makes no difference. Do you have any ideas why this might be the case?
Thanks heaps in advance!
Hi There,
Thanks for writing in!
I can see there is a JS error which is causing the issue in your site particularly to the tab element.
Can you please check this following.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Caching. If you have a caching plugin activated or any form of server side caching please disable it to test for any possible conflicts. If you have server side caching or aren’t sure if you do, your host should be able to advise of this and disable it for testing purposes on your account.
Cloudflare. If you are using Cloudflare please disable this for testing purposes. Cloudflare by default enables an auto minfication function to compress the JS and CSS files of the theme. As the theme already serves minified files, re-minifying said files only causes to break the entire site.
Custom code syntax error. If you have a child theme, please enable the child theme and check if the issue still exists. If you have entered any custom JS or CSS into their respective editors. Please review the code for any syntax errors. A mis-placed semi-colon or a missing bracket will cause the issue you’re seeing.
If you could please try the above and if you still have the issue we’d be more than happy to assist.
Thanks!
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