Superfly menu icon not visible?

Hi!
We use the Superfly extension on our website, but the icon in the top left corner is suddenly not visible anymore?
When I look at the code is it there, but invisible en unresponsive.

My website: [removed by user]
The plugin is activated and active.

Any suggestions where to look?

Thanks

Hi There @martytb

Thanks for writing in! Upon checking, I see that you’re using an older version of X theme and Cornerstone plugin which should be the cause of this issue. You can check all the latest version numbers from here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195) and update any outdated plugins as well. Check our update guide here (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).

After updating; if you’re using a caching plugin, make sure to purge your server cache and clear your browser cache before testing.

Hope that helps.
Thanks!

Thank you for the reply mldarshana!

I updated X theme and Cornerstone, but the menu is still gone :frowning:

Any other ideas?

Thanks!!

Hi there,

Kindly check the settings in Superfly Menu and make sure you have not enabled the Hidden on Page option for the homepage.

Hope this helps.

Thank you for replying.

I checked and I have not enabled the Hidden on Page option for the homepage. :frowning:
Any other suggestions?

Thanks!

Hi @martytb,

I couldn’t find anything in the front and it’s setting related then I’ll need to check it directly. Would you mind providing your login credentials in a secure note? And please deactivate all optimization and caching while we’re on it. Just to make sure we’re not seeing the cache while testing.

Thanks!

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