Special characters on PRO cornerstone editor UI showing up?

[chris_w]

I am seeing lots of special characters showing up on the cornerstone editor. Specifically †’ characters are showing up in the cornerstone breadcrumb system for editing.

I migrated this instance from Digital Ocean to a new AWS lightsail instance and everything went well but I am now seeing these while editing.

Any assistance would be really appreciated in resolving it…

[Prasant]

Hello Chris,

Thanks for writing in!

Please follow up the steps below:

1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
2. Go to X > Settings and click on the Clear Style Cache button.
3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.