Social media icons disappeared in header

[bluekat]

They were there, but now they are gone. I have the Topbar enabled.

[nabeel]

Hi @bluekat,

Thank you for reaching out to us. I checked both of your sites (see secure note) and your social icons in the topbar are displaying fine on my end.

This could just be a cache issue, try clearing all caches including your browser’s cache and see if this resolves the issue for you. If this doesn’t work for you then please check for the following:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. Clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

3. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

4. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

Let us know how this goes!