Slider Revolution YouTube video not playing

I’ve downloaded the YouTube hero demo Slider Revolution.
https://revolution.themepunch.com/free-slider-exchange/

On my home page, when I either run the exact demo slider, or my modified slider. When I preview the slider the video plays correctly, but on my live site, the slider video does not play. It just shows the YouTube video image.

Do you know what I need to do to get the slider to perform on my site like it does in the preview (video to play)?

My site: https://www.topview.co.nz/

X theme is up to date.
XVersion: 6.5.5
By Themeco

Slider revolution is up to date:
Slider Revolution - Premium responsive slider
Version 5.4.8.3 | By ThemePunch | Visit plugin site

Wordpress
WordPress 4.9.10 running X theme.

Hi @topVIEW,

This is a known issue with revslider plugin.
We have already reported this, for now please use the theme’s background video settings.

Hope this helps

Thanks. That kind of worked. Is it possible to get the video to crop so that it is full width? Currently on my screen the sides are black (showing full video dimensions with black space on sides).

Hey @topVIEW,

Sorry for the lack of info. The Optional Background Video option does not support Youtube videos. Please upload the video to your site and enter the video URL in that field.

Thanks.

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