Slider in home page not working

Hi
My homepage slider is not showing anything. It used to work but now it just turning all the time but no image show up. See the screenshot . Appreciate your feedback. Thanks

Here are details
X theme: 6.2.1
wordpress: 4.9.7
Slider Revolution-5.4.8

Thanks

Hello @mwahidullah,

Thanks for asking. :slight_smile:

Sorry to hear that Slider is not working on your website. Please try out following solutions and let us know the outcome:

  1. It’s mentioned in the ticket that you are using X Theme version 6.2.1. Please make sure that you have updated Cornerstone also to the latest version 3.2.1. It’s also mentioned that your are using the supported version of Slider Revolution. That being said please make sure other plugins (bundled and supported) is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Remove custom CSS and Javascript from the options or Child Theme and test the case.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

I tried following your instructions, updated plugins, deactivate all plugins, remove custom scripts but no luck. So i am leaving a secure note with username and password, for you to have a look. Thanks

Gotcha! This was causing the issue, that is a broken anchor tag that messes up the slider markup.

You don’t need that anchor tag because you already set the link from the Actions tab. When I removed that tag the slider starts working again.

Hope it helps,
Cheers!

Thanks but there was another issue. Every time I use anchor tag like this in the text, in mobile view bold font gets smaller. See the attached screenshot. Pls help.

Hi Wahid,

Please create a new thread regarding this new issue, as this is not related to the original issue it can be very confusing, not only to us but also to other users that might find your thread looking for answers.

How To Get Support

Thank you for understanding,

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