"Site Offline" displays on live site

I used the Under Construction plugin for one of my sites. The site is no longer under construction. I disabled the feature, then deactivated the plugin then deleted it. None of this has corrected the problem. When I attempt to share the url of the site on any social platform, it still displays “Site Offline” which is the name of my under construction page. How can I fix this?

Could the plugin cause the offline info to be cached somehow? Nothing I’ve done so far to resolve this has worked. None of my methods of clearing the cache have fixed it. It is happening for multiple users.

im seeing the same thing on my site. none of the changes I am making are updating to my live site I can only see them through the dashboard

1 Like

Hey Sheri,

You can login through FTP then edit the wp-config.php file and find the line: define( 'WP_DEBUG', false );. Set it to true then save the file. Log back in the admin area and you should be able to see some more error information when you redo the steps you are having issues with.

If you are getting an error message that suggests: Fatal error: Allowed memory size of xxxxx bytes exhausted, it means that you need to have the PHP memory limit of your site increased.

To do this, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

Here is a details article about the PHP Memory Limit that is in our Knowledge Base:

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

If you are still having an issue, please provide us with the admin details of your site in a Secure Note so that we can check this further.

@MontanaSBC, please check the thread that you have posted for a response. Thank you.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.