Site not showing on mobile error 404

I have test published my site today and it does not load on mobiles at all, tried several phones. Any settings I can check?

Thank you

Hi Eva,

Thanks for reaching out.

It’s not loading on desktop too which means it’s completely broken due to migration. May I know how you migrate it? Please try re-migrating it again and if it’s your hosting feature (site publishing) then I recommend contacting too.

Please check this as well https://theme.co/apex/forum/t/cornerstone-content-builder-migration/126, with this plugin to make sure it’s automatic https://wpshout.com/quick-guides/all-in-one-wp-migration/

Thanks!

Hi

What do you mean by migration?
I’ve made a fresh wp install with x-pro under that domain, also installed child theme. Not using cornerstone

I have just noticed the site eventually loads after several attempts, tried on different mobiles

Hello Eva,

Thanks for updating us in. I have checked your site and it turns out that you have set up your domain us http://example.com. This means that when your visit, ‘http://www.example.com/’ nothing will load. You will have to ask further assistance to your hosting provider and ask them to redirect ‘http://www.example.com/’ to ‘http://example.com/’.

Please see the secure note.

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Thank you I’m on it!

You are most welcome!

It worked!!! :smiley:

We are delighted to assist you with this.

Cheers!

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