Site going down when try edit TEXT element

hi - when my developer tries edit text in a specific element the site goes down. Not Classic Text element. Please help

Hi @jlmorocco,

Thanks for writing in.

Please check your setup if your updated to the latest version. For updating guide, check the link below

If still not helping, please share us your admin credentials so we could check your setup closer.

Don’t forget to set it in a secure note.

Thanks.