Sidebar Not Displaying

Hello,

This is happening on one of my client’s sites.

I recently updated Theme X to the latest version and I’m using a child theme I created when I initially set up the website. After doing this, I noticed that a sidebar I created is no longer displaying on the page I created it for. After hours of troubleshooting, I can’t target the reason for this and it’s driving me crazy. I set up a brand new test page and brand new sidebar and the same issues are happening. The default ‘Main Sidebar’ is displaying just fine once I deactivate the sidebar I created, as well. This leads me to believe it’s a glitch within the theme or a plug-in conflict vs. a problem with Wordpress or any of the widgets themselves. I’m confident that I have all of the theme settings where they should be–because this wasn’t happening before.

Here’s the test page I set up:
https://summerinnanen.com/joes-sidebar-test-page/

I searched far and wide in this forum and I can’t seem to find someone with the same issue as me.

Any help or guidance would be greatly appreciated.

Hi There,

Thanks for writing in!

I can see the sidebar is coming but without any content, Can you please confirm if you have added widgets to the sidebar?
If yes it must be an issue displaying the sidebar. To check what could be the cause of the issue we need your website details so that we can have a closer look.
Before that, we can recommend you a few troubleshooting to check if it fixes your issue.

Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

In case the issue persists, would you mind providing us with login credentials so we can take a closer look? Please provide the following information:
Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials
    All the best!

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