Shortcodes Showing When a Product is Viewed via Search

Hi there,

A bit of an odd one this. When I search for a product on my client’s site here: http://pippahillsculpture.co.uk the search results display a bunch of text with all the shortcodes rather than just the product picture/name etc.

For example, go to the search function and type ‘Tiger’ and you’ll see the code. If you navigate to the Tigers via the menu, this doesn’t happen.

Your help greatly appreciated.
Cheers!
Matt

Hi Matt,

Please check for the following first:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  3. Remove custom CSS, Javascript and templates.

Let us know how it goes…

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