Section On Homepage Not Showing Up

[Kannakart]

Hi there,

I have a section on my homepage that started not showing up on the front end.

Here is the site: http://x5k.e4c.myftpupload.com/

This is what I see on the back end:

This is what I see on the front end:

I tried going through the X Pro builder to see if there were any issues or hiding on certain screen sizes, but I couldn’t find the issue.

-Andrew

[nico]

Hi @Kannakart,

Thanks for writing in.

This could be the reason why it is not showing.

This could be the possible solutions.

Update your setup to the latest version:

How to Update | Themeco Docs

Compatible version for the latest version:

Version Compatibility | Themeco Docs

Lastly, test for plugin conflict.

You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes! If still not helping, please share us your admin credentials in a secure note so we could check your setup further.

Don’t forget to set it in secure note.

Thanks.

[Kannakart]

Hi Nico, I updated X to the latest version and that appears to have fixed the problem. Thank you!

[jade]

Glad to hear it’s sorted.

Cheers!