Safari / Pro Menu Not Visible

The site I built in pro header builder is not working in safari again this is second site with the same issue. How can I fix this ill put the site in the secure notes. Please see in safari desktop or and laptop and mobile then check google chrome it works but not in safari.

update. I added a invisible Icon that fixed it this the second site with the same issue seems to be a flex header builder issue not fixed, Can you fix this or will this be the hack to this for ever>

Thanks

Hey @rotation,

I checked your site on macOS Catalina and Safari 13 and I do see the issue you described when turning off the Graphic for Navigation Collapsed > Top Links

I don’t see a broken HTML in your page and to be sure, I created a test header and page and added a Navigation Collapsed element in the header and the issue persists.

I tested the Navigation Collapsed element using Pro 3.0.4 (the same as yours) and I couldn’t replicate the issue. Pro 3.1.0 is scheduled to be released on November 20, 2019 and this version might resolve the issue on your end.

When the update becomes available, I recommend that you copy your live site to a staging server and test the latest version.

If the latest version still does not resolve the issue, please give us access to your Staging Site. It’s important that we deactivate and remove everything and test the Navigation Collapsed element only to save time not accounting for other factors.

Thanks.

UPDATE: I’m sorry I just figured out what really is causing the issue. The Text Font Family of Navigation Inline was set to Inherit.

Since it’s a link, it inherits the Body Font which uses the Body Copy font you’ve setup in the Font Manager

And, the Body Copy uses Custom Font Family which is connected to your gotham-book.ttf font. Though TTF fonts are supported in Safari, your particular font does not work well. We can do nothing for this.

The solution is to use a System or Google Font. Check the page in the secure note.

Hope that helps.

ok I understand. I guess the hack I did is better then not using the font we want.

Glad to hear you got it sorted.

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