Revolution Slider Instagram feed error

Hello Support,
I have viewed the existing Revolution Slider Instagram Feed problem posts, including this one: https://theme.co/apex/forums/topic/revolution-slider-error-failed-to-load-stream-with-instagram-hashtag/ - however, we are experiencing the same problem but cannot get this resolved - there seems no way with the current versions to add an Instagram token (at least through the UI), and when we add this to the .httpaccess file we get the same error - is there a known issue with current versions of X and Revolution slider? Please advise:
Here is our site with error:
https://www.cutflower.com/instagram/
WordPress 4.8.3 running X – Child Theme theme.
Installed version 5.2.4
Revolution slider: installed version: 5.4.6.2
Latest version: 5.4.6.3 (X theme does not appear to allow us to install the update).
Ty, Ned

Hey Ned,

Please try the following solutions first.

  1. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  3. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  4. Remove custom CSS, Javascript and templates.

  5. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

  6. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If nothing helps, please give us WP Admin and FTP credentials. Please note though that we might deactivate plugins and remove customizations during troubleshooting. So if this could not be done in your live site, please copy your site to a staging server and give us access there instead.

Thanks.

Turns out, Revolution Slider advised us to remove the license key, save, the re-paste the license key. This allowed us to update to the new version, which showed in the UI a place to add the Instagram token. We updated this and it is now working, without the changes above. Ty for your time, Ned

Thanks for letting us know how you were able to get it sorted, Ned.

Cheers!

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