Revolution Slider disapeared

Hello,
I have a problem. An error occurred while trying to update Revolution Slider. After that, the plug-in has completely disappeared. How can I restore it? An attempt to upload it from the Extensions folder also failed.

Thanks in advance.

Best regards
Ingo

Hi Ingo,

Thanks for writing in! When attempting to re-install the slider revolution plugin, I see the following error.

Der Zielordner existiert bereits.

Which means the slider revolution plugin folder is already existing, but some of your plugin files may have been corrupted. To resolve that, download the latest version of X theme from your Envato account.

Once you unzip it, you can find revslider.zip file under the extensions directory. Unzip the file revslider.zip and upload it into your server through (/wp-content/plugins/revslider/), so that it will replace any missing or corrupted files.

If you’re still having issues, provide us with your FTP login credentials in a secure note to check your issue further.

Let us know how it goes.
Thanks!

Excellent as always!

Thank you very much.

You’re welcome, Chantal.

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