On the site https://www.tgtea.ca/product/cream-earl-grey/ the field headings for the comment, author and author email are not being displayed.
any help is greatly appreciated.
also. is is possible to add padding in between each review?
Would mind giving us a screenshot of the issue? I only see layout issues under the review tab. Here is what it should look like http://demo.theme.co/shop-ethos/product/happy-ninja/ (see the review tab). There's no option to add padding and it would require custom development to achieve.
Please also do the following:
Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
If you're using a CDN, please clear the CDN's cache and disable optimization services.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it's fixed, you'll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
plugins were all up to date when i submitted this ticket....lol
screen shot of missing fields for when adding reviews and not logged in https://prnt.sc/h2f8mz
OK.. with the updating the issue has resolved itself but now the body of the posted reviews has defaulted back to white.
Is there CSS i can use to edit the color?
To change the white background color of the reviews, please add this in the custom CSS:
Hope this helps.
that worked great.
thanks very much
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