Responsive?

Support
#1

Hi guys, isn’t the theme automatically responsive?
why isn’t responsive?
Thank you

The page is at: www.biskolak-international.com

#2

Hi there,

I tried checking your site but it seems to be down at the moment.

#3

What a dumb…sorry

#4

Hi There,

Please try adding your content to a Text Element instead of Raw Code Element, if that does work please provide your login credentials in a secure note so we can take a look on your setup.

Thank you

#5

Sorry, I’ve written privately to you more then a time, can you reply me as soon as possible please? Thanx

#6

Hi There,

You have added -180px margin left and right to your section what is causing the issue.

Regarding your title you can use “Responsive Text” in Cornerstone – http://prntscr.com/ca5caq

Let’s add a selector there with minimum and maximum font-size – http://prntscr.com/ca5cgm

Then use the selector in Class field for your Custom Headlines – http://prntscr.com/ca5cq2

Hope this helps.

Cheers!

#7

Hi! I saw your printscreen but I can’t fin it in cornerstone. Where are “Settings”, “custom headline” etc??

#8

Hi again,

Can you please disable the under construction page so we can take a look. For future reference, please do not share any credentials in a private message but add it here in a secure note so it’s accessible to all of our staff members to avoid such delays.

Thanks!

#9

Hi, sure, I will resend you the credentials. But where is secure note?

#10

Hey there,

Please see Secure Notes section here https://theme.co/apex/forum/t/how-to-get-support/288

Hope this helps!

#11

Hi There,

Please refer to the following image to reach responsive text settings:

You can add the class to your custom headline by clicking on the customize tab of the element.

Hope it helps

#12

Please, I have serious problems and not a lot of time to solve them.
I’m sorry, probabily I’m slow to understand cornerstone, but I can’t figure it out. I can’t understand why responsive isn’t automatically set into text or heading blocks. Anyway, I didn’t understand how to make it all responsive. Please help me more specifically. I’ve changed the classes you told me but nothing happens, this is the situation still
Thank you

#13

Hello There,

The login credentials no longer works for us. Please have it updated so that we can logged in and help you explains why your text is not responsive.

Thank you in advance.

#14

Hello There,

Thanks for writing in! Your heading text is not responsive because you are using a normal heading text. The headings are quite big enough. You may need to apply Responsive text and manage it in Settings > Responsive Text. To know more about responsive text, please check it from our knowledge base here:
https://community.theme.co/kb/shortcode-walkthrough-responsive-text/
http://demo.theme.co/integrity-1/shortcodes/responsive-text/

Hope this helps.