Registering "The Grid"

Support
#1

I just upgraded to Pro from X and I was using “The Grid” before the upgrade. After the upgrade I noticed the skin builder isn’t available on one of my sites because it wants me to register. It worked fine before. Any idea how I can get the skin builder working again with Pro?

Thanks,
Jay

#2

Hi There,

Thanks for writing in! What’s the version that you’re using? You can cross-check with our version releases here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195).

Could you please try testing for a plugin conflict by disabling your 3rd party plugins as I could not replicate this issue on my local server.

Thanks!

#3

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