Essential Grid came bundled with X Theme, but it is stripped down a bit. For example, it doesn’t include all the skin templates.
I purchased a license:
Then I uploaded the essential-grid.zip using cPanel File Manager and extracted to overwrite the existing files. But that didn’t change anything.
How do I upgrade? It is still showing that the plugin came bundled with X theme. The Purchase Code input box doesn’t show up anywhere.
As a result, I can’t import grid skin templates and other premium features.
I contacted their support and they said:
Blockquote Hi Glen,
It seems that they have used some other method to hide the activation area. I tried searching through their knowledge base for a workaround however it seems that they will not be allowing activation area to appear,
This is indeed strange and I will be forwarding a request to senior development team to get in touch with the developers of X theme regarding this issue.
In the meantime, could you kindly reach out to the support team of X theme and ask them to provide directions on how this restriction can be removed so that the plugin can be activated.
Let me know what they say.
