Purchase code not working - error message

I just purchased another license for the x theme. I entered my purchase code and it said something about API error and then I tried again and it says “Uh oh, we couldn’t check if this license was valid.”

Please advise on what to do. Thanks

Hello @Lowndeslaw,

Thanks for asking. :slight_smile:

Please kindly follow up the case with your hosting service provider after reading this article:

Thanks.

It worked today, thanks.

Thanks for letting us know!

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