Hi , I love Pro and ThemeCo , but it stopped working , I have updated and disabled all 3rd party plugins . Please help me get it working again
seems to have started working again. I’ll try it for a few days and let you know if any issues arise again.
Hey @redphi,
It must have been just a caching issue. If it happens again, please try the listed common solutions below and take note if one of them fixed the issue.
-
Ensure everything is up to date. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
-
If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.
-
If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
-
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
-
Switch to the parent theme and remove all custom code where you’ve added them.
-
Reset your htaccess file by renaming it to
.htaccess-bak
. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button. -
Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Thanks.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.