Product images messed up - WooCommerce

[vlntnt]

Hi, I have the pictures on my woocommerce products come up weirdly.

Some are being displayed normally: https://arapina.co.uk/product/vegan-mushroom-rolls/
And some have cropped image: https://arapina.co.uk/product/blueberry-cheesecake/

Any ideas why is it like that?

[nabeel]

Hi @vlntnt,

Thank you for reaching out to us. I checked your site and I see you’re using a3 Lazy Load plugin which could be causing the issue. Please deactivate a3 Lazy Load plugin.and see if this resolves the issue. If if doesn’t solve the issue then please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

3. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

4. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

Let us know how this goes!