Problems with essential grid, it doesn´t work

Support
#1

I can not edit the demo grids, I also can not create a new grid.Please Help me!

After I click on settings, I see only the title and alias. All other options are not clickable.

#2

Hello @robfest89,

Thanks for asking. I am sorry for the problems you are facing with Essential Grid.

Please try out following solutions:

  1. Please make sure that you are running compatible version of Essential Grid plugin. More information can be found on our version compatibility guide. https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.
  • Make sure that you’re running at least PHP v5.6.x or later to avoid any WordPress related incompatibility issues. If you’re not sure what your server configurations and settings are, install a plugin like WP-Serverinfo (https://wordpress.org/plugins/wp-serverinfo/) and check your server info by head over to Dashboard -> WP Serverinfo area.
  • Try increasing your PHP Memory limit. You can do this by editing your wp-config.php file which can be located under the root of your WordPress installation.

Add the following lines into that file.

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

Still does not work, I can not edit anything…

#4

Hello @robfest89,

Thanks for updating the thread. :slight_smile:

In that case, please share login details in a secure note for us to take a closer look.

Thanks.

#7

I fixed it can you help me with the essential Grid please

#8

Hello There,

I have logged in and it seems that you are encountering PHP memory limit exhaustion. ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

#9

it does not work…

#10

Hello There,

I am still having this error:

Fatal error : Allowed memory size of 100663296 bytes exhausted (tried to allocate 16384 bytes) in ....

Please do not remove the suggested lines for your wp-config.php file. And also, please make sure that you have meet the requirements to run WordPress. You need at least PHP 7.0 and other configuration. You can check out all the requirements from here: https://wordpress.org/about/requirements/

Hope this helps.

#11

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