Problems updating cart quantity in woocommerce

Support
#1

Hello support team,

I have created a video to show what I am having problems with!

https://www.useloom.com/share/704047916dd9452587c9d8840375ccac

Any help would be appreciated!

1 Like
#2

Hello There,

Thanks for writing in! It appears that you haven’t assign a shop page.

And also please make sure that you configured WooCommerce correctly.
Please check this documentation here:

Hope this helps.

#3

Thank you for the reply! I was able to assign a shop page, but I am still having problems with adjusting the quantity in the cart. It doesn’t seem to want to change. I have read through the configuring woocommerce settings link you sent me, but I can’t seem to find where to adjust this. Am I missing something?

#4

Hello There,

Please follow up the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Go to X > Settings and click on the Clear Style Cache button.
  3. If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1
  4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  5. Remove custom CSS and Javascript from the options or Child Theme and test the case.
  6. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

Let us know how it goes!

#5

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