I tried checking the sites that are in your licenses page but I can't seem to find the one that matches the one in your screenshot.
Is the issue you are getting where the menu displays collapsed be default when you open the site? If so, kindly double check the version of your X and Cornerstone and make sure both of them are updated to the latest version. Here is a link for a details information on how to do an update:
Please remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors or any unexpected display issue on the site.
If the issue persists, please provide the URL of the site in question so that we can check it.