Problem in Inbound Now integration

Hello,

I’m using the WP Inbound Now Pro plugin in conjunction with the Cornerstone plugin. However, I can not edit any Landing Page or Call To Action created. The Inbound extension for Cornerstone is already installed.

If I try to edit a landing page, for example, it just does not happen and I get a blank screen.

No error message is reported.

If I disable the Inbound extension as I load the Landing Page on Cornerstone, I still can not edit it.

Thanks for any help.

Hi @fhcosta,

Thanks for writing in.

In this case, no clue why it is now working, please share us your URL and admin credentials so we could check your setup closer.

Don’t forget to set it in a secure note.

You could try this solution below that might help to fix it.

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme.

Let us know how this goes!

Thanks.

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