Pro will not open content

[kevingut209]

Cannot view or edit anything.

[friech]

Hi @allair20000,

Thank you for writing in and sorry that you’re having that issue, please do the following:

• Ensure that you are fully up to date. WordPress, Theme, and Cornerstone (Version Compatibility)

Updating Your Themes and Plugins
Updating WordPress

• Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. Please deactivate this caching features while we tackle this issue.

Clearing caches

• Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

• Contact your hosting provider to increase your allocated memory limit or do it yourself by adding this code in your wp-config.php file.

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
```

You can add it before the line:

```
/* That’s all, stop editing! Happy blogging. */
```

[Increasing PHP Memory Limit](https://youtu.be/put_GZ4QRkw)

If the issue persists, please provide us the site URL and login credentials in a secure note so we can take a closer look.
[quote="Themeco, post:1, topic:288"]
###Secure Notes

It is very common to need to share sensitive information with our staff such as login or FTP information. In order to keep this private, be sure to use the Secure Note button that you will find at the bottom of each reply.

<img src="//tco-forum-uploads.s3.amazonaws.com/original/3X/9/4/94255c3ccbf48f082c2f65b8fca9595be677595e.jpg" width="637" height="162">
[/quote]

Cheers!