I can't get the theme to validate. I get the grey box after I enter the purchase code and nothing more. I have tried the following: - firewall down - permissions - inputting licenses to theme.co/apex
any help is greatly appreciated.
kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.
I fail to understand your response.
Production site is listed as seventthree.com under licenses. seventthree.com shows "powered by pro" when I pull up the site. The pro theme I FTPd was downloaded last night.
What am I missing here?
In that case, please provide your site's username and password in the secure note as requested. We'll have check it first.
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