Pro not launching/saving - hangs

I’ve just moved a website and validated the license, but when I go to edit a page, pro loads but hangs when trying to save.

When I go to the launch screen and click on content, it just sits there look at me.

Help!!

Hi there,

Thanks for writing in.

This is the error upon saving Could not update post in the database. Looks like related to database encoding similar to this https://stackoverflow.com/questions/32027256/wordpress-db-insert-error-when-using-insert-post

Please contact your hosting provider about this issue, and see if it’s something can be fixed. They can check their database logs, and to test it, just open the browser developer tools and head to Network > XHR and observe the response while it’s saving.

Thanks!

Humm, I just talked with them and they said it was a tool issue. I didn’t find anything in any of the logs, so not sure what is going on.

Is there a way to uninstall/reinstall pro? Is it just a matter of disabling/re-enabling the theme?

Never mind, I duplicated the page using a template and it seems to work. Not sure why the old page doesn’t work, but at least I can just move forward.

Hello There,

Thanks for updating in! At the moment, you can only re install Pro theme manually. Please see “Manual Updates” section from this knowledge base article: https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62

We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Best Regards.